Refund requests are considered within 7 days from the date of purchase as long as no work has been started on the project. To be eligible for a refund, you must provide a valid reason and evidence to support your claim.
Some services may have specific refund terms outlined in the agreement or contract. In such cases, the terms specified in the agreement will supersede the general refund policy stated here.
Certain items or services are non-refundable, such as third-party fees, domain name registrations, software licenses, or any other service explicitly mentioned as non-refundable at the time of purchase.
To request a refund, please contact our customer support team within the specified timeframe. We will review your request and may require additional information or clarification. Refunds will be processed using the same payment method used for the original purchase, unless agreed otherwise.
In some cases, partial refunds may be granted based on the nature of the service provided and any costs incurred by Culturesque Media Group up until the refund request.
In the event of a return, you may be required to return any materials, documents, or digital files provided by Culturesque Media Group.
Culturesque Media Group reserves the right to deny refund requests if the service has been substantially provided, there is a violation of our terms and conditions, or if the request does not meet the refund eligibility criteria.
We will strive to process refund requests in a timely manner and communicate the outcome of the request to you via the contact information provided. Please ensure that your contact details are accurate and up to date.
We encourage you to review and understand our Refund/Return Policy before making a purchase or engaging our services. If you have any questions or need further clarification, please contact our customer support team for assistance.